Support

Community Support for NATS and Clients

You can ask questions in our community forums in Slack or Google Groups, both of which have many knowledgeable users.

Reporting Bugs

If you’d like to report a bug/defect, please open a GitHub Issue on the relevant NATS repository. We’ve provided some guidelines for doing so on our Community page .

Commercial Support and Services

The following organizations provide commercial support, consulting, training, managed services, or other professional services related to NATS.

This directory is provided as a community resource. Inclusion does not constitute endorsement by the NATS project or its maintainers. Vendors are listed alphabetically and are responsible for the accuracy of their information.

Vendor Directory

Luxant Solutions

NATS is the first choice Luxant Solutions uses when enabling businesses to best leverage their distributed computing and communication technologies and is owned and operated by a NATS Maintainer. Whether your environment is cloud, edge, device, or on-premise, Luxant can help.

Website: luxantsolutions.com

NATS services: Consulting, architecture and design guidance, assessments, proofs of concept, benchmarking, implementation assistance, and advisory services.

Support availability: Contact vendor for availability and service options.

Synadia

Synadia offers a variety of products and services to companies and NATS adopters who want to accelerate their NATS initiatives and employs NATS Maintainers as subject matter experts.

Website: synadia.com

NATS services: Commercial support, consulting, training, managed NATS services, deployment and operational tooling, architecture guidance, and implementation assistance.

Support availability: Commercial support options, including 24/7 support, are available. Contact the vendor for service levels and availability.

Vendor Inclusion Criteria

Organizations may request inclusion in this directory if they:

  • Provide commercial support, consulting, training, managed services, implementation services, or other professional services specifically related to NATS.
  • Maintain a publicly accessible website describing their organization and services.
  • Provide current contact information or another public method for prospective customers to request information about their NATS-related services.

Listings are informational and do not imply endorsement, certification, partnership, or preference by the NATS project or its maintainers.

The NATS maintainers may remove listings that no longer meet these criteria, contain inaccurate or outdated information, or are primarily promotional rather than informational.

Add or Update a Vendor Listing

Organizations that meet the inclusion criteria may request a new listing or update an existing listing by submitting a pull request to https://nats-io/nats-site .

Vendor listings should use the following format:

Vendor name

Short description

Website: Public company or organization website.

NATS services: A brief, factual description of the categories of NATS-related services provided.

Support availability: A brief description of support availability or “Contact vendor for availability and service options.”

Listings should describe service categories rather than individual commercial products, product features, pricing, marketing claims, or promotional content.

Requests will be reviewed using the same criteria regardless of the vendor’s relationship with individual NATS maintainers or their employers.