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Support

Community Support for NATS and Clients

You can ask questions in our community forums in Slack or Google Groups, both of which have many knowledgeable users.

Commercial Support and Services

Synadia

One of the lead corporate stewards of NATS.io, offers two enterprise-grade offerings.

  • NGS - A global, multi-cloud, multi-geo and extensible connectivity fabric for messaging, streaming, pub/sub and JetStream data persistence. NGS is powered by NATS.io and fully managed by Synadia.
  • Enterprise NATS Subscription - Run NATS to a public cloud, private cloud, on the edge, or any environment you want – fully supported by Synadia and its world-class team of NATS experts.

Includes:

  • Expert support for your NATS deployment by the core contributors and maintainers of NATS.io.
  • 24/7/365 support and troubleshooting on your specific issues from the expert engineers who know NATS inside and out.
  • Architecture Design reviews and recommendations to scale, secure and operate your NATS infrastructure.

Reporting bugs

If you’d like to report a bug/defect, please open a GitHub Issue on the relevant NATS repository. We’ve provided some guidelines for doing so here .